Information services

Technical enquiries are welcome on all aspects of designing for accessibility, including design standards and general implications of the Equality Act 2010.

Technical Helpline: 090 6599 9399

Helpline hours: 10am - 4pm Monday to Friday

Calls cost £1.53 per minute plus network extras. Calls from mobiles and some networks may be considerably higher. Service provided by Centre for Accessible Environments. Premium Rate Helpline: For general queries, complaints or queries about the premium rate 090 service, please call 020 7822 8232